I received a few more junk emails in my inbox after doing this, but NOW marking them as junk stops them from continuing to come to the Inbox. Then click on "Junk" and clear all the emails on safe senders and domains list. To solve the problem, go to settings cog and find "View all Outlook Settings" at the bottom. Immediately afterwards, I started getting junk in my Inbox and reporting it as junk did nothing. I quickly changed my password and reported this fake Microsoft email as "not junk" and also added it to my safe sender list. It looked very legit, I scanned it thoroughly to make sure it wasn't a scam but I couldn't tell. I had an email in my junk folder that appeared to be from Microsoft saying that someone had logged in to my account from Russia. How the problem arises in the first place is by reporting a junk email as not junk and adding the sender to your safe sender list. On the Options tab, check the Permanently delete suspected junk email instead of moving it to the Junk E-mail folder box.I have a solution, that for some reason, no microsoft "independent advisor" has ever suggested for the Junk in Inbox issue. In Mail, click Home > Junk > Junk E-mail Options. This takes away your ability to review messages for possible false positives, so consider the risks of using this option. You can tell Outlook to delete all suspected junk messages instead of moving them to the Junk E-mail folder. Any message that isn't from someone on your Safe Senders List or isn't to a mailing list on your Safe Recipients List, is classified as junk. Safe Lists Only This is the most restrictive option. We recommend you occasionally check the Junk E-mail folder to make sure that a message you wanted isn’t moved in error. High If you receive lots of junk messages, but don’t want to restrict messages from senders on your safe lists, select this option. Low If you don't receive many junk messages, or want to filter only the messages that are the most obvious junk, select this option. Note: If you want to turn off the Junk Email Filter, you must also remove names from the Junk Email Filter lists.
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